OUR SERVICES

Explore hair, barbering, nail and esthetician services at Hello Hair Co.

Smooth Hair Treatment

Haircuts, color, blonding, extensions, curly hair and more. Explore our stylist services and find the right fit for your hair, goals and style.

View Stylist Services
Short Beard Styles

Haircuts, fades, beard services, and more, with the details and finishing touches that make a great barbering experience.

View Barber Services
Smooth Hair Treatment

Manicures, structured gel, Gel X, nail art, pedicures and more. Explore our nail services and find the right option for your nails and style.

View Nail Services
Short Beard Styles

Waxing, lashes, skin care and more. Explore our esthetician services and find the right treatment for you.

View Esthetics Services

FAQs

Answers to common questions about visiting Hello Hair Co, booking appointments, our policies, hair services, and more.

BOOKING & YOUR VISIT



  • What Are Your Hours?

    Hello Hair Co is open seven days a week in Londonderry, NH. Our current hours are:


    Sunday: 9–8

    Monday: 9–8

    Tuesday: 9–8

    Wednesday: 9–8

    Thursday: 9–8

    Friday: 9–8

    Saturday: 8–3


    Individual service providers may have different schedules and availability.

  • How Can I Book Online?

    You can book an appointment at Hello Hair Co online through our booking system.


    Choose the service you’re looking for, select your preferred service provider, and view their available appointment times. Book online here.

  • What If I’m Not Sure Which Service to Book?

    If you’re not sure which service to book, schedule a consultation, and we’ll help you figure it out. 


    Your stylist or barber can talk through your goals, hair history, maintenance, budget, and what’s realistically possible before recommending the right service.

  • Do I Need A Credit Card To Book?

    No. Hello Hair Co does not require a credit card to book an appointment.

  • Will I Get A Confirmation Call Or Text?

    Yes. Forty-eight hours before your appointment, you’ll receive an email or text confirmation based on the communication preferences in your account.

  • What If I'm Running Late For My Appointment?

    If you’re running late, please contact us as soon as possible. 


    We’ll do our best to accommodate you, but your service may need to be adjusted or rescheduled if there isn’t enough time to complete it properly.

  • How Do I Cancel Or Reschedule My Appointment?

    To cancel or reschedule an appointment, contact your stylist or barber directly, call the salon, or email us at hello@hellohairco.com. 


    Please give us as much notice as possible.

  • Where Are You Located?

    Where Are You Located?

    Hello Hair Co is located at 18 Orchard View Drive, Suite 3, in Londonderry, New Hampshire. 


    We’re in the same building as the Workout Club.

  • Can I Book With a Different Stylist or Barber?

    Yes.


    Clients are always welcome to book with a different stylist or barber at Hello Hair Co. 


    Our team works collaboratively, so you can choose the provider whose schedule, services, or expertise best fits your needs.

  • Can I Bring My Kids With Me?

    Yes. 


    We just ask that children stay safe and occupied during your appointment. We have a sitting area where they can hang out.



POLICIES, PAYMENTS & PRODUCTS



  • Do You Have A Cancellation Policy?

    Our cancellation policy is simple: please give us as much notice as possible. 


    We understand that life happens. 


    There is no charge for cancellations, but repeated last-minute cancellations may affect your ability to book future appointments.

  • What Payment Methods Do You Take?

    We accept all major credit cards, Apple Pay, checks, and cash. 


    We do not accept Venmo, PayPal, or other apps.

  • Do You Have A Service Guarantee Policy?

    We want you to be happy with your service. 


    If something doesn’t feel right, please contact us within 7 days of your appointment so we can work with you to make it right. 

  • Do you offer refunds?

    Service sales are final, and we do not offer refunds on completed services. 


    For product returns, see our product return policy below.

  • Do You Sell Gift Cards?

    Yes. 


    Gift cards can be purchased in person at Hello Hair Co or online HERE.

  • I Lost My Gift Card. Is There Anything I Can Do?

    Yes. 


    Reach out to us, and we’ll be happy to help. 


    Gift card information is stored in our system, so we may be able to locate it for you.

  • What Product Lines Do You Carry?

    We’re always exploring professional hair care and styling products.


     Currently, we carry evo and KEVIN.MURPHY at Hello Hair Co.

  • Can I Buy Hair Products Online Through Your Website?

    Yes. 


    You can shop for select professional hair products through our website and have them delivered directly to your home. 


    Shop hair products here.

  • What Is Your Return Policy On Products?

    Products purchased at Hello Hair Co may be returned or exchanged within 30 days of purchase.


    If a product isn’t working for you, bring it back to the salon, and we’ll be happy to help you find something that’s a better fit.


    Products purchased through our online store are subject to the return policy of the company that fulfilled the order.

  • Is Your Staff Licensed?

    Yes, all staff are licensed.



HAIR, COLOR & EXTENSIONS



  • Should I Wash My Hair Before A Color Service?

    Yes, we generally recommend arriving with clean, dry hair for your color appointment. 


    You don’t need to wash it immediately before coming in, but excessive product buildup, dry shampoo, or oils can affect how we work with your hair. 


    If you forget or don’t have time, don’t worry—we’ve got you.

  • Should I Wash My Hair After A Color Service?

    Your stylist will give you aftercare recommendations based on your color service, including when to wash your hair and which products will help maintain your color.


    Following the recommended home care can help your color look its best between appointments.

  • My Color Always Fades So Quickly. Is There Anything I Can Do To Help?

    Yes. 


    How you wash, style, and care for your hair at home can make a big difference in how long your color lasts. 


    Water temperature, how often you wash, heat styling, sun exposure, and the products you use can all play a role. 


    Your stylist can recommend a home-care routine based on your hair and color.


    Learn more: Why Does My Hair Color Fade? →

  • What Color Line Do You Use?

    We use Hue-Verse by evo, a full-range, ammonia-free professional hair color system. 


    Jen is also an evo educator, giving our team an additional connection to the education and techniques behind the brand.


    Jen's bio page.

  • Do You Offer Hair Extensions?

    Yes. 


    Hello Hair Co offers professional hair extension services in Londonderry, NH. 


    Because extensions are customized to your hair, goals, lifestyle, and desired result, the process begins with a consultation.


    Thinking about hair extensions? 


    Here’s what to know before getting started →

  • What Is The First Step If I Want Hair Extensions?

    The first step is a consultation. 


    We’ll talk about your hair history, goals, lifestyle, maintenance, budget, and what you’d like to achieve with extensions. 


    From there, we can determine whether extensions are a good fit for you and recommend the best approach for your hair.


    Learn more: Do Hair Extensions Ruin Your Natural Hair? →



WEDDINGS & SPECIAL EVENTS



  • Do You Do Weddings?

    Yes! 


    We offer wedding hair and makeup services for brides and wedding parties.  


    To get started, fill out our Wedding Request Form with the details of your wedding. 


    We’ll review your information and follow up with availability and next steps.  


    Submit a Wedding Request →

  • Do You Travel For Weddings?

    Yes. 


    On-location wedding services may be available depending on the date, location, services needed, and size of your wedding party.  


    Tell us about your wedding through our Wedding Request Form, and we’ll go over the options with you.  


    Submit a Wedding Request →

  • Do You Offer Makeup For Events?

    Yes.


    We offer professional makeup for weddings, special events, photos, and other occasions. 


    Contact us to talk about what you’re looking for and availability.


    Email hello@hellohairco.com

    Call 603.552.3160



NAIL SERVICES


  • What Nail Services Do You Offer?

    Hello Hair Co offers a variety of nail services, including structured gel manicures, Gel X, gel and regular polish manicures, pedicures, nail art, and removal services.


    Not sure which service is right for you? 


    Our nail artists can help you choose based on your nails, preferences, and the look you’re going for.


    Explore our Nail Services →

  • What Is a Structured Gel Manicure?

    A structured gel manicure uses builder gel to add strength and structure to your natural nails while maintaining a polished, natural-looking finish.


    It can be a great option for clients who want added durability while growing or maintaining their natural nails.


    Learn more: What Is a Structured Gel Manicure? →

  • What Is Gel X?

    Gel X is a soft gel extension system that uses full-cover tips to add length and shape to your natural nails. It’s a great option for clients who want longer nails with a lightweight, natural feel.


    Gel X can also be customized with different shapes, lengths, colors, and nail art.

  • How Do I Know Which Nail Service Is Right for Me?

    It depends on your natural nails, the length and shape you want, and how much maintenance you’re comfortable with.


    Our nail artists can help you choose between a traditional manicure, gel manicure, structured gel, or Gel X based on your nails and what you’re hoping to achieve.


    If you’re unsure what to book, reach out and we’ll help point you in the right direction.

  • Do You Offer Nail Art?

    Yes. We offer nail art and custom designs with select nail services.


    Designs can range from simple accents to more detailed nail art. 


    Pricing may vary depending on the design and time required.


    If you have inspiration photos, bring them with you or show them to your nail artist so you can talk through what’s possible.

  • Do You Offer Pedicures?

    Yes. Hello Hair Co offers both gel and regular polish pedicures, including French gel pedicures.


    You can view current pedicure options and pricing on our Nail Services page.


    Explore our Nail Services →



ESTHETICS SERVICES


  • What Esthetician Services Do You Offer?

    Hello Hair Co offers a variety of esthetician services in Londonderry, NH, including eyelash extensions, facial and body waxing, eyebrow and eyelash tinting, and eyebrow lamination.


    You can view our current services and pricing on our Esthetician Services page.


    Explore our Esthetician Services →

  • Do You Offer Eyelash Extensions?

    Yes. Hello Hair Co offers classic, hybrid, and volume eyelash extensions.


    Each option creates a different level of fullness, from a more natural look to fuller, more dramatic lashes.


    If you’re not sure which option is right for you, your lash artist can help you choose based on the look you want.

  • What’s the Difference Between Classic, Hybrid, and Volume Lash Extensions?

    Classic lashes use individual extensions for a more natural look.


    Hybrid lashes combine classic lashes with volume fans for a fuller look while still keeping some softness.


    Volume lashes use extension fans to create more fullness and volume.


    Your lash artist can help you choose the option that best matches the look you’re going for.

  • What Waxing Services Do You Offer?

    Hello Hair Co offers facial and body waxing services, including brows, lips, chin, underarms, arms, chest, back, shoulders, bikini, Brazilian, and legs.


    You can view our current waxing services and pricing on our Esthetician Services page.


    Explore our Esthetician Services →

    Learn more: Thinking About Waxing? →

  • Do You Offer Brazilian Waxing?

    Yes. 


    Hello Hair Co offers Brazilian waxing.


    If it’s your first Brazilian wax or you have questions before booking, feel free to reach out. We’re happy to walk you through what to expect and help you feel comfortable before your appointment.

  • Do You Offer Eyebrow Tinting or Lamination?

    Yes. 


    Hello Hair Co offers eyebrow tinting and eyebrow lamination.


    Tinting adds temporary color to help define the brows, while lamination helps shape and position the brow hairs for a fuller, more polished look.


    Your esthetician can help you decide which service — or combination of services — best fits the look you want.

  • Do You Offer Dermaplaning?

    Yes. Hello Hair Co offers professional dermaplaning services.


    Dermaplaning gently removes dead skin cells and fine facial hair from the skin's surface, leaving it feeling smoother and refreshed.


    Learn more: What Is Dermaplaning? →

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