Snapshot Stories: Christian Gaytan
Todd Ford • May 16, 2022

I've written the beginning of this article several times.

The first draft was rough, ironic, I know. The following revisions took on too much sarcasm and, we'll say, bluntness. The last thing I want to do is turn people off and miss a chance to help. 

I need to point out some missed opportunities and mistakes I see the industry making. Especially new pros. But I'm attempting to hold back some of my typical directness because I think it'll resonate better. Not my general style, but let's give it a shot.

A few years ago, I was scrolling through Instagram and noticed a pattern. Every post was the same. Like 99% of them, no exaggeration. Every post was the back of a head with an arbitrary caption.  

*back of the head* 
"orange soda"

*back of the head*
"caramel latte"

Fast forward to today as we head into Spring 2022 (winter by the time I get this thing freaking published). Most of what you'll find from the hair world hasn't changed. The same lackluster pattern.

"Should I caption this french fry balayage or burnt pancake?!" while flashing a phone in a colleague's face.  

What?! Here comes the candor. I tried.

Did you really just spend hours of your time carefully crafting a beautiful piece of work that you're now trying to sum up with 1 or 2 random words? Hold that thought.

If you're attempting to use social media for marketing yourself and gaining clients, there should be some intent and focus.

Think about these things:
What do you want to happen? 
What problem are you solving for your audience? 
Who even is your audience?
What do you want them to do next?  

Writing "grape soda" and posting the back of someone's head doesn't do it, peeps; it just doesn't.

I've digressed.

This is the story of Christian Gaytan's Instagram page and the inspiration that I found in it. I do want to be clear that this is only a snapshot.

Christian has a family, was a musician before jumping into the hair industry in 2004, and rocks a minivan. And even though I learned that from his IG page, there's much more to someone than social media. 

I point that out to be respectful. I point it out because, unfortunately, many people look at social media as the whole story, and it's so incomplete by nature.

I'm writing this to help. Steal what you wish, borrow if it makes you feel better, whatever helps you. I hope you find inspiration and maybe even gain some insight on a different way to show your work to the world. 

Anyway, here's a story about a chill guy from Chicago, his IG page, and the conversation that followed.

I first learned about Christian Awesome from my wife and business partner, Jen. She had taken one of his classes in Florida and said I should check out his IG page. 

I did. Here's what I found.

You're hit with thought-out, clear images as you scroll. Christian uses bokeh, which is when the background is blurred, to accentuate his subject. He also uses simple, clean backgrounds in his photos, making it immediately clear what he wants you to see. It's thought-provoking and engaging.

I enjoy most that you see a person's eyes in almost all of his photos. Seeing their eyes completes the story. His work provides a sense of attitude and confidence, and it's clear. It's right there on his client's faces.

You discover subtle details about his approach by checking out his captions. They range from fun and playful to informing and educational. Even his shortest captions connect you to his work and make sense. There's not much arbitrary wording. Instead, you get a showcase of art with some instruction. 

In one caption, he writes, "I hid a lil message in the top right corner for ya" when you zoom in, the words "Quit lurking and book a haircut" appear. This hints at his sense of humor which is refreshing because I think the hair industry takes itself too seriously.

I had to chat with him. We'll meet in June (I think June) when he'll be at Hello Hair Co for a class, but I wasn't waiting. I shot him a DM and asked if it would be OK to send some questions with the intent of putting together an article. He thought it was cool and was happy to help.  

As of now, I have not read his responses to my questions, I have them, but I thought I'd try a new approach. I wanted to tell the story about my reaction to his page first. I'm not sure what I'm hoping will happen. Maybe something cool, maybe not. I want to meet cool people, talk to them, and tell a snapshot story about part of their lives. So, that's what this is; The first snapshot story.

We should get to those questions. They're based on my own curiosity and what I believe would help others. I wanted to capture some behind-the-scenes thoughts to help you organize and get your work out there.

OK, I've read his answers. Let's get into it!

I understand the feat of running social media accounts and the process of editing and curating the pieces to tell your story. So, my first question was: Do you run your page on your own, or do you have help running it?  

Christian answered, "I run my own page. As much as I would love to outsource aspects of it, I don't think creatively I could do it now." 

I couldn't agree more. It would be nice to have someone run ours, but I think our vision would become diluted, and I'm not ready for that.

Because the vibe was so inspiring to me, I asked: How did you come up with the vibe/aesthetic?  

"I took a little inspiration from everywhere, really. I tried to model it after the bits and pieces that grab my attention anytime I'm scrolling through hair stuff. Over time it just kinda became what it is now. I want people to see my stuff and think, "oh hey, he's pretty good, and the people look like they're having a rad time…oh shit, he teaches too?!" It's still changing, though. I think it's good to keep things changing and moving forward."

I like that he's taken the time to define what he wants us to take away from the page. I'm not sure many people are doing that in our industry. We should know our audience and create for them, but that's another article. It's OK to change things over time. As we learn and grow, it's almost unfair to ourselves to keep doing the same stuff.

I know you can work from a phone, and I still use mine for stuff. I also know that gear is where it's at when you become even slightly interested in taking things to the next level.

My next question was: What gear do you use? Camera, lighting, editing, etc.

"I shoot with a Fujifilm xs10 and a 35mm lens mostly. It's got great mid-range video specs since Insta and TikTok are heavy video platforms. Ideally, I like natural light, but on occasion, I'll use a few softboxes, reflectors, and backdrops I have set up. Editing I keep really minimal. Smoothing skin and sharpening facial features like the eyes. I use Picsart for that, and for video, I exclusively use InShot."

Do you need to run out and spend thousands on a camera? Probably not, but if you're into it, it'll help. I'd focus less on the specifics and more on what you want to accomplish. Christian made choices based on the platforms he was creating for. I recommend doing the same. You do not need to become a photographer, but thinking like one will elevate your game.

The main reason I dig your page is that you can see your client's faces and smiles. You can tell they're happy. I think that's drastically underrated and a huge opportunity that our industry is missing the mark on. Could you talk a bit about that? 

"First off, thank you! That's exactly the vibe I go for. I figure if I was shopping around for a hairdresser, I'd want to see people loving their hair and having a good time. I think some clients might like the technical aspects of it, but most just want to love their hair and be in good company. So I try to capture that."

For me, it completes the story. The haircut and color are subjective. I want to know if your client is happy. That is the only thing that matters. A trendy cut is dope until your client doesn't like it. Then it doesn't work. It's less about what we think and more about the client. Just something to keep in mind when you're creating.

I've recently become a super fan of pre-planning content. It was born of necessity. If you're not pre-planning, start. You'll be able to accomplish much more in less time.

How much thought and pre-planning goes into your content? Could you talk a bit about what that looks like?

"I loosely pre-plan all my static images at the start of each month. I've got years' worth of stuff I can use, so I schedule enough for each working day. I take off weekends from posting anything to be with family and just to take a mental break. The reels, I'll admit I'm last minute on. I usually make one today to throw up tomorrow. Still trying to find my groove in editing those as quickly as I can images. Eventually, I'd like to have those pre-edited at the start of the month as well."

Something that pops to me is there's a catalog to work from. That's magic. Don't get stuck trying to create a post daily. Instead, capture everything. Document. That'll put you ahead, and ahead is where you want to play from. Find a workflow that you're comfortable with and give it a fair shot. Also, spending more time in the real world with your family is a thing. Do that.

I hear and see a lot of people who say they're trying to gain clients through their IG page, but then they're posting content directed toward other stylists. For example, they post formulas and tips and tricks for doing hair. Nothing wrong with that, but it is two wildly different audiences. Who are you speaking to with your page? And what are you trying to accomplish with it?

"This is a tricky one as I'm trying to find a way to balance both myself. I would say I'm mainly speaking to new and existing clients as the work I do behind the chair makes up the majority of my income. But I teach as well, quite a bit, actually. So I'm always trying to figure out how to work that into my strategy. I'm trying to accomplish growing a clientele at a price point that would allow me more flexibility in my schedule. I've spent the last two years trying to work out what the next steps in my career are, but between working behind the chair and education, I don't have much free time to flesh that out, ya know?"

Agreed, it's certainly a balancing act. The important part is that there's thought behind everything.

Do you take photos/videos of regular clients, or are they, models?

"95% are regular clients, with the one-off being a demo model from a class I'm teaching. I would love to get to a point where I dedicate a day or two a month to do creative work on models just cause I feel like it, haha."

I asked this question because it comes up a lot. I've seen all sorts of opinions, but few offer value. I read something from an Insta-famous barber claiming, "I don't take pictures of paying clients because that's not why they're there." Look, you have to do what's best for you. People love to feel included, so I don't think taking photos of clients is wrong. If someone doesn't want their picture taken, they'll tell you.

Do you offer them anything in return? For example, we give a model discount with the understanding that we're working slowly, sometimes in an education setting, and we'll be taking content.

"lol, this is exactly what I want to implement. Just haven't found the right opportunity to put it into practice."

Do you somehow make it an experience people want to be part of?

"Absolutely. I've made it through trial and error, a part of my haircut experience. If the process is messy and people aren't into it, you'll be able to read that in the video and images. So the entire service is me building up to that photo/video session. I want them to look and feel authentically hyped about their new hair."

It's pretty clear that they're hyped, so it's working.

What advice would you give stylists/barbers to help them show off their work?

"Learn some basic photography principles even if you plan on shooting with your phone. Everything I've learned has been a combo of trial and error, asking clients who are professional photographers for advice, and watching hours of free education on YouTube. That and stop marketing to each other. I think we got to a place where we've created this feedback loop of content and information directed at ourselves. We think if we get that repost or share, it's somehow going to lead to some payoff, and for a few, it might. But for most, it's a lot of effort to put into something that won't put more people in your chair. Speak to the people you want there first."

That's what I've been sharing with people too. If your goal is putting people in your chair, you have to share content that accomplishes that. 

Where do you see things like Instagram going in the future, and any trend predictions? 

"I saw they just launched some features for creators recently. Subscriptions for exclusive content and stuff like that. Could be interesting to see where that goes. But ultimately, I think it'll age itself out. Like it'll never go away, but people will use it as a platform to reach a certain demo like Facebook. TikTok will be where everyone goes until something new comes around, and the cycle repeats."

That's the thought I have, too. I think people will push these apps as far as they can and then bounce as new platforms are released. There's a ton of value in early adoption.

We want to know what's next for Christian! Where can people find you? What are you up to next? Anything you want to shout out or pump up?

"I'm on Instagram mostly @christianawesome. I'm slowly dripping bits on TikTok, too @christian.awesome. This year I'm teaching loads of classes. Private, public, and one on ones. The goal is to build up enough momentum to launch streamable haircutting education. Currently working on the curriculum for that at the moment. And then next, who knows, haha."

Exciting stuff that I can't wait to watch come together.

Remember that thought I told you to hold? What do you think now?

This was a fun piece that wouldn't have happened without Christian and his awesome IG page. So, thanks to him for the inspiration. 

Special shout out to my wife, Jen, who constantly encourages me to try out my ideas and explore.

I hope you enjoyed the story and were able to take something for yourself. Keep creating and pushing yourself. For me, it's onto the next snapshot story. Who should I hit up next?
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There's no need for business education and experience Another misconception is that you don't need any education or experience to start a business. While it's true that you don't need a formal education to start a business, it's essential to have the knowledge, experience, and an understanding of how companies operate. This knowledge will help you make informed decisions and increase your chances of success. Too often, we see people dive in head first with little to no planning, only to be stopped hard in their tracks. Everyone can be an entrepreneur Not everyone can be a successful entrepreneur. Starting a business is not for everyone and requires specific skills and characteristics. It's important to be honest with yourself about whether or not you have what it takes to be an entrepreneur. If you don't naturally possess the qualities needed, you'll have to take the time to develop them. 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